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Use this site to find out what is new with your platform and if any problems effect you. Critical alerts and news are shown on this page.

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Recent Alerts
Platform: Pointshop Enterprise
Alert Level: Resolved
Last update: 6:48 PM

PSE Checkout Error Messages

Update 5:27pm ET: Most checkout error messages were resolved around 12:23pm ET. Test orders were placed and cancelled on all merchant websites to ensure proper checkout processing.


When We're Next Closed

WTE/Pointshop offices will be closed on Monday, September 7th for Labor Day. Support email and voicemail messages will be monitored as usual for after-hours emergencies, and all systems will be monitored in the datacenter 24/7.

Recent News

12 Tips to Prevent Hackers From Stealing Your Information

Now, more than ever, we live in a digital world. While this offers us great convenience with the ability to have useful data at, literally, our fingertips, we must still exercise caution. With any technology comes the ability to use that technology for nefarious purposes. Below are some safety tips to help keep your data safe. Read more

Positioning Yourself for a Prosperous New Year

Happy New Year! What are the things you should doing with your website to position yourself for a prosperous 2020? Read on... Read more